Shipping policy

Thank you for shopping with Tianails.

We value your order and are committed to ensuring its prompt processing and careful delivery.

Please allow 1–3 business days for us to prepare your order for shipping.

Standard shipping within Canada takes approximately 3–7 business days.

Please note that we do not ship on weekends or public holidays.

For international orders, please expect a delivery time of approximately 1–4 weeks, depending on your location and local postal service.

Please ensure that your shipping address is correct before placing your order.

Tianails is not responsible for packages delivered to incorrect addresses or for parcels lost or stolen after confirmed delivery.

If your package has been marked as “delivered” but has not arrived, please contact your local postal carrier for further assistance.

Please note that import taxes or duty fees may be charged by the destination country.

Customers are responsible for paying any applicable fees or taxes imposed by their local authorities.

If your package is delayed at customs, please check for any related letters or notifications from your postal or customs office.

Thank you for choosing Tianails.

For further inquiries or support, please contact our team at [Tianailsbeauty@gmail.com].

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